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The Effective Listening and Interactive Communication Scale (ELICS)

The ELICS is a formal assessment tool for clinicians to rate their own listening skills. 
This license is for use by Academic and/or Publicly Funded Organizations. For information about license types, fees, and translations, please review: License Types and Fees.

About ELICS

The ELICS is a formal assessment tool for clinicians to rate their listening skills. It has 24 items arranged by the four ELICS listening scales (Receptive Listening, Exploratory Listening, Consensus-oriented Listening and Action-oriented listening).
Application
Assessment tool for clinicians to rate their listening skills
Users
Clinicians
Target Population
Clinicians
Survey Type
Likert Scale
Assessment Type
Self-Assessment
Publications
  • King, G., & Servais, M. (2018). Effective Listening and Interactive Communication Scale (ELICS). In D. L. Worthington & G. Bodie, The Sourcebook of Listening Research: Methodology and Measures (pp. 252-258). Hoboken, NJ: John Wiley & Sons, Inc
  • King, G., Servais, M., Shepherd, T., Willoughby, C., Bolack, L., Moodie, S., Baldwin, P., Strachan, D., Knickle, K., Pinto, M., Parker, K., & McNaughton, N. (2017). A listening skill educational intervention for pediatric rehabilitation clinicians: A mixed-methods pilot study. Developmental Neurorehabilitation, 20(1), 40-52. doi: 10.3109/17518423.2015.1063731
  • King, G., Shepherd, T. A., Servais, M., Willoughby, C., Bolack, L., Strachan, D., Moodie, S., Baldwin, P., Knickle, K., Parker, K., Savage, D., & McNaughton, N. (2016). Developing authentic clinical simulations for effective listening and communication in pediatric rehabilitation service delivery. Developmental Neurorehabilitation 19(5), 284-294. doi: 10.3109/17518423.2014.989461
  • Shepherd, T., King, G., Servais, M., Bolack, L., & Willoughby C. (2014). Clinical scenario discussions of listening in interprofessional health care teams. International Journal of Listening, 28, 47-63. doi: 10.1080/10904018.2014.861295
  • King, G., Servais, M., Bolack, L., Shepherd, T., & Willoughby C. (2012). Development of a measure to assess effective listening and interactive communication skills in the delivery of children’s rehabilitation service. Disability and Rehabilitation, 34(6), 459-469. doi:10.3109/09638288.2011.608143
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Download Contents
  • ELICS
  • ELICS Listening Stances
researchers
  • Gillian King
  • Tracy Shepherd
  • Michelle Servais
  • Lida Bolack
  • Colleen Willoughby
Languages Available
  • English
This license is for by Academic and/or Publicly Funded Organizations. For information about license types, fees, and translations, please review: License Types and Fees.

Related Tools/Resources

The Effective Listening and Interactive Communication Scale – Assessment Rubric (ELICS-AR)
The ELICS-AR is a formal observational assessment tool for observers to rate clinicians’ displayed listening skills.
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